Privacy Policy
Effective Date: November 12, 2024
RecovrPay ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.recovrpay.com ("Website"), and use our services ("Services"). By using our Website or Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information in connection with your use of our Website and Services, including:
- Personal Information: Information that identifies you personally, such as your name, email address, phone number, business name, and position. You provide this information when you create an account, communicate with us, or use our Services.
- Business Information: Information about your company, including business address, contact details, financial and invoicing data, and any relevant business records you upload to the platform.
- Usage Data: Information automatically collected when you access the Website, such as IP address, browser type, pages visited, time spent on each page, and other diagnostic data to help improve our Website and Services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and store certain information. You can control cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Manage the Services: We use your information to create and manage your account, facilitate communication, and provide our debt collection automation platform, which allows you to manage your debt collection processes independently.
- To Communicate with You: We may send administrative information, updates, and other communications regarding your use of our Services.
- To Improve Our Services: We use usage data to monitor and improve the performance of our Website and Services, personalize user experience, and develop new features.
- For Marketing Purposes: With your consent, we may use your contact information to send you promotional content or information about our Services. You can opt out of these communications at any time.
- To Ensure Compliance: We may use your information to ensure compliance with our Terms and Conditions and for other legal or regulatory requirements.
3. How We Share Your Information
We may share your information with third parties only as described in this Privacy Policy and in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as data hosting, email delivery, and analytics.
- Legal Requirements: We may disclose your information if required by law or to respond to valid legal requests from authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
4. Security of Your Information
We use appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccuracies in your information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Objection: You may object to certain data processing activities, such as marketing communications.
- Portability: You may request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us at support@recovrpay.com.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we learn that we have collected such information, we will take steps to delete it promptly.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Continued use of our Website or Services after any changes constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
RecovrPay Support
Email: support@recovrpay.com
Website: www.recovrpay.com
